FAQs

Do you deliver to my Country?

• Yes, we ship worldwide tracked service. More information can be found on the delivery page.

When will my order get dispatched and shipped?

• Item will be shipped once payment has been received. We offer same day shipping if your order is placed by 3pm Monday-Friday. More information can be found on the delivery page.

How do I make changes to my delivery and billing address?

• You can change your billing and shipping address while placing an order, during the checkout process. Remember please note Billing and Delivery must be in the same country.

What days can I telephone your Customer Services Department?

• Please visit our returns policy page here. You can download a copy of the printable returns form here and you will also have one in your parcel. Or you can download and fill in the returns form excel file here and email is to info@missguilty.co.uk

Can I return Sale Items?    

• For Sale items, we will not accept any returns due to the nature of these styles being reduced.

Do you sell plus sizes?

• We do not currently stock plus sizes but please get in touch with us if this is something you would like to see us sell in the future.